Frequently Asked Questions

Shipping
Please read our Shipping Policy.

Returns & Exchanges
How can I return, exchange, or refund and item?

Please read our Returns & Refunds Policy

Support
How can I contact support? If you have any questions or concerns, contact our support team here. Alternatively you can reach us by emailing support@panslynewyork.com. Please allow between 5-24 hours for our team to get back to you. Most emails are resolved within 1 hour.